Preferred Qualifications Assist in the responsibility of operational efficiency for theupcoming academic year, in collaboration with the academic programsand collegesEnsure a high level of customer service of admissions for eachacademic year by assisting with the oversight of admissionsoperations and data systems, and in relation to effectiveevaluation practicesAssist in developing and implementing strategic initiatives toensure the smooth transition of students from admissions through toenrollment and retentionAssist in ensuring the efficiency of operation for admissions,application download, test score loading, and other relatedtechnical requirements in collaboration with the Director andappropriate admission associatesCollaborate with campus business analysts to implement newinitiatives impacting incoming graduate students, test scores,application download, and system integration in relation toapplication completion and evaluationAssist in overseeing, analyzing, planning, and implementing thefull range of operations concerning graduate admission, Cal StateApply, academic and administrative requirements for the CaliforniaState University and SJSUSupport and co-create strategic input for technologicalopportunities to streamline admissions and retentionactivitiesAssist in implementing new policies/procedures regardinggraduate students in collaboration with the College of GraduateStudies, AVP/Associate Dean and College Deans/Associate Deansrelated to the successful operation of admissions and progress todegreeIn collaboration with the ISSS office, oversee the issuance ofI-20 visas, including the training of additional staff for thedelivery of I-20 visasSupervise, train, and evaluate the performance of 4professional staff, including 1 work lead and 3 data specialiststhat work closely with domestic, international and non-residentapplicants and studentsProvide advisement and training to academic advisors on thehandling of new applications in Peoplesoft and related systems Advertised: April 26, 2021 (9:00 AM) Pacific DaylightTimeApplications close: Bachelor’s degreeFive years’ progressively responsible full-time professionalstudent services work experience in a higher educationenvironment CompensationClassification: Administrator IHiring Range: Commensurate with experienceSan José State University offers employees a comprehensive benefitspackage typically worth 30-35% of your base salary. For moreinformation on programs available, please see the Employee Benefits Summary .Application ProcedureClick Apply Now to complete the SJSU Online Employment Applicationand attach the following documents: Master’s degree in Higher Education, Counseling, BehavioralSciences, Organizational Change, or related field.One year of full-time experience in a graduate admissionsoffice with direct exposure to working with graduate students,preferably within higher education Knowledge, Skills & Abilities Required Qualifications Job SummaryThe Assistant Director of Graduate Admissions and ProgramEvaluations (GAPE) leads graduate admissions and operations andoversees the team dedicated to processing Cal State Applyapplications, graduate document submission, and the completion ofapplications which follow the guidance of Title 5, CSU andUniversity policy. In collaboration with the Director of GAPE, thisposition has responsibility for assisting in maintaining strategicinitiatives to best serve a growing population of diverse graduatestudents and acts as the primary liaison for departments servinggraduate students, as well as managing admissions operationalcomponents to ensure excellence in service; including implementingstrategic goals and initiatives to enhance graduate student successand customer service. This position assists in ensuring excellencein serving the needs of graduate students, innovative utilizationof technology, efficiency in operations, assessment of servicedelivery and incorporation of best practices for admissions andgraduation. Reporting to the Director for Graduate Admissions andProgram Evaluations, this position assists in responsibility formanaging the eligibility requirements of domestic and internationalapplicants; supervising and training professional staff members andstudent assistants; collaborating with graduate advisors andcoordinators; managing logistics for graduate degree programs; andimplementing short-term strategic goals as assigned by the Directorof the GAPE Office.This is a position in the CSU – Management Personnel Plan (MPP),and serves at the pleasure of the President. This position willrequire adherence to University compliance training such as:Conflict of Interest and Ethics, AB 1825 Sexual HarassmentPrevention, Information Security, and Injury and Illness PreventionProgram. The person hired for this position may be required tocomplete an outside employment disclosure statement in accordancewith Title V of the California Code of Regulations.Key Responsibilities ResumeLetter of Interest Ability to effectively present information and respond toquestions from groups of students, campus employees and the generalpublicAbility to directly and effectively supervise employeesAbility to train others on relevant aspects of thispositionAbility to perform accurately in a detail-orientedenvironmentAbility to plan and execute multiple work priorities, organizeand plan work and projectsAbility to carry out a variety of complex assignments withoutdetailed instructionsAbility to identify and determine cause of problems; developand present recommendations for improvement of establishedprocesses and practicesAbility to advise students individually and in groups oncomplex student-related mattersAbility to determine appropriate courses of action and propertechniques to utilize while engaged with individuals in personalinteractionsKnowledge of student admissions administration principles,practices, and methodsKnowledge of computer skills with emphasis on spreadsheets andreport generation.Knowledge of graduate studies policies and procedures relatedto admission, candidacy and graduation evaluationKnowledge with international student admissions with preferencefor experience at the graduate levelKnowledge in utilizing student information systems, withpreference given to PeopleSoft experienceKnowledge of software applications including word processing,spreadsheets and databasesKnowledge in complying with admission policies and proceduresrelated to federal, state and campus rules and regulations All applicants must apply within the specified application period:April 26, 2021 through May 10, 2021 . This position is openuntil filled; however, applications received after screening hasbegun will be considered at the discretion of the university.Contact InformationUniversity [email protected] InformationSatisfactory completion of a background check (including a criminalrecords check) is required for employment. SJSU will issue acontingent offer of employment to the selected candidate, which maybe rescinded if the background check reveals disqualifyinginformation, and/or it is discovered that the candidate knowinglywithheld or falsified information. Failure to satisfactorilycomplete the background check may affect the continued employmentof a current CSU employee who was offered the position on acontingent basis.The standard background check includes: criminal check, employmentand education verification. Depending on the position, a motorvehicle and/or credit check may be required. All background checksare conducted through the university’s third party vendor, AccurateBackground. Some positions may also require fingerprinting. SJSUwill pay all costs associated with this procedure. Evidence ofrequired degree(s) or certification(s) will be required at time ofhire.SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS.(e.g. H1-B VISAS)All San José State University employees are considered mandatedreporters under the California Child Abuse and Neglect ReportingAct and are required to comply with the requirements set forth inCSU Executive Order 1083 as a condition of employment.Equal Employment StatementSan José State University (SJSU) is an EqualOpportunity/Affirmative Action employer committed tonondiscrimination on the basis of age, ancestry, citizenshipstatus, color, creed, disability, ethnicity, gender, geneticinformation, marital status, medical condition, national origin,race, religion or lack thereof, sex, sexual orientation,transgender, or protected veteran status consistent with applicablefederal and state laws. This policy applies to all SJSU students,faculty and staff programs and activities. Title IX of theEducation Amendments of 1972, and certain other federal and statelaws, prohibit discrimination on the basis of sex in all educationprograms and activities operated by the university (both on and offcampus).